How did Engagedly happen?
Good question. We had a business (in India) called Knewcleus, where we tried to build stakeholder collaboration software and social communication features. The education scenario in India is pretty dynamic, the Government keeps introducing new sets of teaching regulations, and there is instability in the field. As entrepreneurs, we learned that we must constantly adapt to situations.
The philosophy that drives engagement was the same across any given scenario. So, we decided to shift our focus to corporates and look for alternatives on ‘how to engage employees?’. We used several modules, such as performance and feedback, to measure an employee’s engagement.
What propelled you to come up with the name ‘Engagedly’?
The name Engagedly was something I came up with seven years ago after a good deal of searching. We needed a name that showed our domain, and Knewcleus was vague. So we decided on Engagedly as it connected our customers with our domain.
What’s your message for young entrepreneurs?
Don’t think. Act!
Do your research and dive in straight. Put your time and effort into it rather than thinking about minting money or making profits. You can succeed if you spend time on it and refine your ideas. Look out for success and constant improvement; everything else will follow.
What are some significant changes we can expect in the next five years?
We are looking forward to upscaling the quality furthermore. We are also looking to improve our working methods, increasing customers and hiring more people.
Engagedly had started with five people and now stands at approximately 153, working under one brand. We will have better processes and much more cutting-edge engineering, but we’re not changing at the core. We’ll still be an engagement platform and continue delivering better.
How do you take in so much pressure and remain calm?
I don’t handle much pressure. I hire good people. Of course, there are times when it’s pretty stressful due to time constraints or people, finance, customers, etc., but that is the nature of the business. Pressure comes up because of some problem, so we just need to solve that problem. We need to think unemotionally. Emotions and pressure don’t stir well together. It is crucial to think and process it rationally. If you encounter an unsolvable problem, there’s no point in taking up the pressure.
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